Frequently Asked Questions
US orders ship in 3-5 business days.
Postal service times may vary. If you have any questions about a lost package please email us: Support@angelsandoutlawshatco.com
All product are decorated in house (Embroidered, Printed, Engraved)
Product manufacturing and product origin vary for each product.
We take a variety of cards however some may not work with our payment platform. Always check that your billing address and zip/postal code are the correct ones associated with your credit card when completing your payment.
If you are making your purchase from outside of Canada or the United States, it may be considered an international transaction by your card issuer and subject to foreign transaction fees or even blocked from making a purchase altogether. If this happens, please call your card issuer to verify your card is eligible for foreign purchases and if there are any additional fees involved.
Please be sure to enter any applicable promo codes at checkout. If you do not enter, it can not be reversed. Taxes, shipping, and handling fees are excluded from any discount.
Codes can not be combined with other discount codes and some offers.
To manage your subscriptions, login to your account. Once logged in, preferences can be edited from there. As always if you have any questions or concerns, please contact Support@angelsandoutlawshatco.com
Please note that we process orders very quickly, this means that once an order is placed we are unable to modify your shipping method, or edit your order. We apologize for any inconvenience, and we hope that our faster processing times work to your advantage.
It’s possible that
1) The tracking link was updated by the shipping carrier prematurely
2) Your package is hidden around your mailbox or building. Carriers have a tendency to leave packages in hidden places, for the safety of the goods, if they’re unable to deliver to you directly.
Please have a thorough look around and/or contact your local post office to try to locate your package.
You will receive a confirmation number once it ships, which will include your tracking information.
- If you have not received a confirmation email please check your junk email.